Customer Service
Curriculum
- 9 Sections
- 9 Lessons
- 10 Weeks
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- Customer Service - Introduction1
- Customer Service - Attitude1
- Understanding Customer's Problem1
- Customer Service - Generating Business1
- Customer Service - In-Person1
- Customer Service - Over Phone1
- Customer Service - Difficult Customers1
- Electronic Customer Service1
- Customer Service - Mini Case Study1
Customer Service – Attitude
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