Hotel Housekeeping
Hotel Housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. This tutorial introduces you to various concerns of Hotel Housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. It also introduces you to housekeeping equipment…
Sale Management
If we are to go by the reports of the best psychologists in the world, people who change their behaviour according to the circumstances always portray a behaviour consistent to their surroundings. It is mostly applicable to a sales manager though, because he needs to have a constant communication with…
Front Office Management
Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. This tutorial teaches the basic terms related to the front office department of…
Food and Beverages Services
Food and Beverage Services is related to all the activities pertaining to preparing for service and serving food and beverages. This tutorial introduces you to various types of services, table settings, various equipment used in service, types of menus, types of service operations, food garnishes and accompaniments, and various standard…
Basilica of Bom Jesus Church Monument
Basilica of Bom Jesus Church has the grave of Saint Francis Xavier. The church is located in Old Goa which was under Portuguese rule. The construction was started in 1594 and ended in 1605. The church is considered as one of the oldest in Goa and India. The church was…
E-Commerce
E-Commerce or Electronics Commerce is a methodology of modern business, which addresses the requirements of business organizations. It can be broadly defined as the process of buying or selling of goods or services using an electronic medium such as the Internet. This course by Academy Europe takes adopts a simple…
Bandel Church Monument
Bandel Church, also known as Basilica of the Holy Rosary Church, is one of the oldest churches in India. The church was built to commemorate the settlement of Portuguese in West Bengal. The church was constructed in 1599 and was dedicated to Mary, mother of Jesus Christ. The church also…
Customer Service
Anyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In…