- Instructor: Philippe Plattard
- Lectures: 44
- Students: 5783
- Duration: 10 weeks
ISO 9004:2018 gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
The IEC and ISO are both independent, non-governmental, not-for-profit organizations that develop and publish fully consensus-based International Standards. The members of the two organizations include government, private and public-private entities. For each organization, there can only be one member per UN-recognized country and every member country, no matter how large or small, has one vote and a say in what goes into the IEC or ISO International Standard. National positions on IEC and ISO International Standards are not necessarily government positions, but should be representative of all interested stakeholders, including government experts. The IEC and ISO promote world trade and economic growth and encourage the development of products, systems and services that are safe, efficient and environmentally friendly.
What is a standard?
A standard is a document that specifies requirements for products, services and/or processes, laying down their required characteristics. This helps ensure the free movement of goods and encourages exports. Standardization promotes efficiency and quality assurance in industry, technology, science and the public sector. It serves to safeguard people and goods and to improve quality in all areas of life. Standards are developed in a consensus-based process organized by a recognized standards body.
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- You must click “complete” link at the end of every lesson of your course after you finish them.
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Audience
This tutorial is designed for anyone who wants to understand the fundementals of ISO Standards and international standardization. Academy Europe does not perform ISO certifications. Academy Europe and its services are not endorsed, approved or certified by ISO. Academy Europe only refers to ISO in a fair. Academy Europe presents courses to its students about understanding of ISO standardization.
Prerequisites
There are no prerequisites for this course except a desire to learn about the fundementals of ISO Standards and international standardization.